Bumrungrad Hospital is one of the businesses that Cohort 12 will be exploring during our mid-June visit to Bangkok.
Bumrungrad was the first Asian hospital accredited by the Joint Commission International (JCI), the international arm of the organization that reviews and accredits American hospitals. Their checklist includes over 350 standards, for everything from surgical hygiene and anesthesia procedures to the systems in place to credential medical staff and nurses.
This multi-specialty hospital located in the heart of Bangkok, Thailand. Founded in 1980, it is one of the largest private hospitals in Southeast Asia, with 580 beds and over 30 specialty centers.
Bumrungrad International serves 1.1 million patients annually, including over 520,000 international patients, 40 % of them are expatriates, tourists, or medical travelers from 190 different countries who go to Bumrungrad because of its reputation for high-quality care at exceptionally reasonable prices.
Bumrungrad aims to provide medical and service quality at a level among the world’s best hospitals. It measures itself by medical outcomes, patient satisfaction, doctor satisfaction, and staff satisfaction.
Bumrungrad International offers a range of in-hospital accommodations from lower-priced four-bed rooms to Royal Suites. All hospital rooms have been designed with the patients comfort and safety in mind.
Technology features such as Wi-Fi; LCD directories and TV; an automated lab to provide faster, more reliable results; online registration, medical records, and diagnostic images, allowing doctors immediate access to patient information from their exam room computers. A spacious 10th floor Sky Lobby featuring a premium member lounge, and international medical coordination, business and visa extension services (for patients that need to overstay because of a medical treatment).
Bumrungrad International is managed by a team of experienced hospital administrators from America, Australia, Singapore, Thailand and United Kingdom. The hospital’s medical Chairman is board certified in the UK. Its Group Medical Director is board certified in the US. Other top medical officers were trained in the US or UK, and/or held positions at one of Thailand’s top teaching hospitals.
Carl Pfeiffer & Arden Tilghman
In June 2014, students from Cohort 11 traveled to Bangkok, Thailand and they had the opportunity to visit Bumrungrad hospital. The following are just some of the experiences they shared about the visit:
“Bumrungrad visit in Bangkok provided us with amazing insight into their business along with issues and successes as well as reasons why. It was extremely eye opening and professionally presented” – Jennifer Farb, Cohort 11
“It was amazing to learn how differently and well run the hospital was as a business model and the attention they put on every detail so serve each culture was amazing. It also showed a piece of Thailand” – Kobina Amoo, Cohort 11
“Bumrumgrad hospital is revolutionizing the world of medical tourism, thanks to the effects of globalization that allows patients around the world to outsource their own healthcare”– Carl Pfeiffer, Cohort 11