home of SqUadron 15 for the next few days is a 5 Star hotel of 363 rooms located in the Business and Commercial District of Bangkok; one of the emerging cities in the Asia, Pacific Region. The property is part of the Marriott International Group, the largest hotel chain in the world, after the acquisition of Starwood Hotels & Resorts.
We arrived at the hotel on Saturday, June 23, 2018, at around 2330 hours and after settling in our well-appointed rooms, a few of us met in the lobby restaurant where we indulged ourselves in some local Thai food and drinks. It was a great opportunity to decompress and bond after a long and exhausting journey from Orlando, Chicago, and Tokyo.
On the afternoon of June 24, 2018, our Stetson EMBA Cohort #15 met with Mr. Peter Lucas, an Australian Expatriate who has been appointed General Manager in 2016.
Most recently, he held leadership positions at the Four Points Sheraton Bangkok and Hilton Melbourne Australia.
During our briefing, Peter told our group that there are more than forty 5 Star hotels in Bangkok; a city that has become the #1 tourist destination in the world ahead of London of Paris.
In 2017, Bangkok welcomed more than 30 million guests and visitors.
The main opportunity in the hotel business here in Bangkok is the very low ADR (Average Daily Rate) which is about $95.00 per night for 5 Star Hotels. The ADR in cities like New York, Los Angeles, and San Francisco is between $600.00 and $750.00 per night.
The success indicators at the Westin Sukhumvit and in the Marriott Hotel Group are Revenue, which includes Profit and Budget Achievement- Guest Satisfaction- Quality Assurance Audits- Employee & Owner Satisfactions.
Before leaving for Bangkok, Dr. Carrick told us that the breakfast buffet at the Westin are tremendous and we unanimously agree. We always look forward to meeting at the restaurant early in the morning to enjoy the variety of fabulous local and international food served by the friendly and welcoming staff.
Shared by Aziz Ndiaye